Playa Langosta

Playa Avellanas

Playa Negra

Playa Grande

Playa Naranjo (Roca bruja)

RESERVATION POLICY
CANCELLATIONS AND RETURNS

TRAVEL AGENCY REGULATIONS

All the reservations should be made via fax (506) 2653-0050 or e-mail: info@elmilagro.com , indicating the name of the guest, date of arrival and departure, number of persons, type of room and optional services.

To reconfirm a reservation, a copy of the voucher should be sent with the guest upon entering the hotel.

All reservations should be pre-paid with the exception of those agencies that have the guest credit approved.

GROUP DEPOSITS

The minus number of rooms that is offered for groups are five or more. To guarantee the reservations, one must do the following:

1. Agencies and wholesalers with have credit with our hotel, should send a copy of the voucher to guarantee the group-reservation. We would be able to charge the copy of amount of the stay of the group.

2. Agencies and wholesalers without any credit with the hotel should pre-pay the total amount of the stay of the group:

a) 30 days before the arrival of the group during our high-season.

b) 17 days before the arrival of the group during our low season.

When the reservations is made with more then three months before arrival, regarding the high season, and the agency or wholesaler does not have any credit, we require a deposit a 50% 15 days after the reservations is made, and the other 50% 45 days before the arrival of the group.

In case of cancellation of the group reservation, the amount won't be reimbursed.

INDIVIDUALS RESERVATION DEPOSITS

Any agency that does not have approved credit should pay in full for the reservation in order to reconfirm the reservation otherwise it is not guarantee that the rooms will be available.

a) Agencies and wholesales with credit to the hotel send a copy of the voucher with the reservation.

b) Personal reservation should be guarantee with personal credit card and a special reservation form of acceptance in case of a no show.

GROUPS CANCELLATIONS
Date of Communication	Percent Return of Reservation
Cancellations before 30 days of arrival	100%
Cancellations before 8 and 29 days of arrival	75%
Cancellations before 7 days of arrival	50%
Cancellations before 6 days of arrival	0%

CHILDREN

- Children from 0-2 years, sharing room with adults.

- Older than 2 years to 11 years $ 5.82 per night when sharing room with parents, non-commissionable.

PAYMENT

Deposit must be wired to:

* Account No.100-01-057-001801-2 B. N. C. R. Colones

* Account No.100-02-057-600074-1 B. N. C. R. Dollars

E-mail: info@elmilagro.com

GROUPS CANCELLATIONS

* Account No.100-01-057-001801-2 B. N. C. R. Colones

* Account No.100-02-057-600074-1 B. N. C. R. Dollars